Frequently Asked Questions

You can begin shipping immediately.

No. A regular internet connection will work just fine.

You will need:

  • Internet Access
  • Internet Explorer Browser 
  • Computer with current day system capabilities
  • Adobe Reader

Yes, you can get instant quotes for LTL trucking and courier. FTL and Air Freight rates will be provided as a spot quote. Please contact your station manager today for details.

Absolutely. As status updates are provided by the carriers, your tracking information will be available within Freightcom in real time.

Freightcom can be integrated into almost any electronic infrastructure available today.

Freightcom has been designed to be user-friendly. Even if you have basic computer skills you will learn how to use Freightcom very quickly.

Yes, you can have as many people as you like on the system at the same time.

Yes, you can keep a database of regular customers in your Freightcom address book to save you time by not having to re-enter the same address information day after day. Larger lists can be easily imported into the system.

Yes, you can import your large distributions list through Freightcom

Yes, we can warehouse your stock, pick and pack your products and fulfill your orders direct from one or more of our North American facilities.  This can be integrated with your online website, existing call centre or order taking infrastructure providing visibility into real-time shipping, tracking and inventory levels.

Freightcom’s eOrder procurement module provides visibility to track your current inventory levels.

Have questions about the FREIGHTCOM system? Click here for common questions/answers and troubleshooting tips!

Need some more information? Send us a message!