following are some of the most frequently asked questions by our clients before getting started. Didn’t find your question? Click here to ask us directly.
FAQ's for Most Common Questions Are there any monthly fees or any other hidden fees associated with being a FREIGHTCOM member?
Are there any monthly fees or any other hidden fees associated with being a FREIGHTCOM member?
There are no fees.
How soon after I sign up can I begin shipping?
You can begin shipping immediately.
Do I need to have high speed Internet access to utilize FREIGHTCOM?
No. A regular internet connection will work just fine.
What are the requirements for utilizing FREIGHTCOM?
You will need:
- Internet Access
- Internet Explorer Browser
- Computer with current day system capabilities
- Adobe Reader
Does FREIGHTCOM allow me to get online quotes?
Yes, you can get instant quotes for LTL trucking and courier. FTL and Air Freight rates will be provided as a spot quote. Please contact your station manager today for details.
As a customer of FREIGHTCOM will I be able to track my shipments?
Absolutely. As status updates are provided by the carriers, your tracking information will be available within Freightcom in real time.
Can FREIGHTCOM be integrated into my shopping cart system?
Freightcom can be integrated into almost any electronic infrastructure available today.
How much time will it take me to learn how to use FREIGHTCOM?
Freightcom has been designed to be user friendly. Even if you have basic computer skills you will learn how to use Freightcom very quickly.
Can more than one person be processing shipments at the same time?
Yes, you can have as many people as you like on the system at the same time.
Does FREIGHTCOM allow me to keep an address book for my regular customers?
Yes, you can keep a database of regular customers in your Freightcom address book to save you time by not having to re-enter the same address information day after day. Larger lists can be easily imported into the system.
Can FREIGHTCOM import address lists for large distributions?
Yes, you can import your large distributions list through Freightcom
Does FREIGHTCOM offer warehousing and fulfillment services as well?
Yes, we can warehouse your stock, pick and pack your products and fulfill your orders direct from one or more of our North American facilities. This can be integrated with your online website, existing call centre or order taking infrastructure providing visibility into real time shipping, tracking and inventory levels.
Can FREIGHTCOM keep track of my inventory of items and update the totals when items are shipped?
Freightcom’s eOrder procurement module provides visibility to track your current inventory levels.